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Preferred Insurance Staffing
was founded to address the critical challenges faced by Australian insurance companies, specifically staffing shortages, talent acquisition, and retention. We understand the unique pressures within the industry and are dedicated to providing solutions that bridge these gaps. Our company is Australian-owned and managed, bringing significant expertise and a deep understanding of the insurance industry. We deliver staffing solutions that fit your specific needs, offering you our best talent.
To be the premier outsourcing partner, recognised globally for our commitment to excellence, innovation, and unparalleled client satisfaction.
To bridge the skills gap between Australia and the Philippines in the insurance industry, fostering collaboration and delivering superior customer service through targeted training, continuous professional developments and strategic partnership.
At Preferred, we pride ourselves on fostering a vibrant and inclusive culture that empowers every team members to thrive.
Our staff undergo training that aligns with their strengths, creating diverse career paths in underwriting, claims, broking, and other specialised areas.
Effective customer interaction relies on our staff having both comprehensive cultural knowledge and understanding, supported by excellent training.
Ensuring employees have ethical and legal regulatory knowledge to maintain safety and uphold company compliance standards effectively.
Our commitment to CPD keeps our team well-informed and skilled in navigating the complexities of the insurance sector.
Collaboration drives success in the workplace. Our team values open communication, mutual respect, and innovation in cross-functional projects.
Embracing Australian-style work-life balance helps employees succeed in their careers and ensures they also enjoy a rewarding personal life.
Making Solutions for Your Business Needs
Paul is a career insurance professional with 15 years of leadership in claims, underwriting, and broking both in Australia and in Canada. He excels in driving operational efficiencies via analytics, process streamlining, training and outsourcing. With extensive experience in many aspects of the insurance industry, Paul is the driving force behind Preferred Insurance Staffing and it’s customer centric approach.
Rechele is a Registered Nurse in Australia with a Graduate Certificate in Clinical Nursing. She is a board member of PDMSI, a dialysis center in Naga City and Techsearch International Corporation, a family-owned and Manila-based recruitment agency specialising in Saudi placements. Recognised as a leader in both the Philippines and Australia, Rechele’s focus is to bridge the cultural gap and foster collaboration between the two countries.
Paulene has been involved in various organizations, honing her leadership skills. She began working in the life insurance industry as a Financial Agent, gaining foundational knowledge about insurance. Additionally, her work at a Virtual Assistance Agency provided her with the experience of working with foreign clients, where she learned to adapt and gain insights from diverse cultures.
Raymond has a background in Computer and Electrical Engineering, coupled with over a decade of business management experience leading teams of up to 100 individuals. This blend of technical and managerial expertise allows Raymond to effectively oversee the IT department, ensuring that Preferred Insurance Staffing remains agile in the face of evolving data protection and remote access challenges.
Lemyver holds a degree in Human Resource Development Management and is also a Certified Human Resource Associate. With years of experience in the HR field, she has hands-on experience on various HR operations, including recruitment and selection, performance management, organizational development, and compliance.
Ela has been immersed in the insurance industry from a young age. Raised in a family of insurance professionals, she started her career in the industry at Manulife for over two years. Holding a bachelor’s degree in political science, her legal background has enabled her to excel among her peers in both technical & legal matters. Ela is passionate about sharing her knowledge and insights with aspiring insurance professionals.
Level 2, ANR Business Center, Concepcion Grande, Naga City, Camarines Sur,
4400, Philippines
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