Ela Alcantara

Insurance Specialist

Specialisation: Training and Compliance

Ela Alcantara is an aspiring insurance specialist. She is a bachelor’s degree holder in political science, has a prelaw degree, and graduated with distinction. Ela has two years of experience as an administrative assistant in the insurance industry.

Currently, Ela is seconded as the training and compliance officer. Leveraging her legal background and foundational knowledge in general insurance, including underwriting, claims, policy interpretation, and insurance operations, she can support insurance professionals in streamlining their processes. Her professional philosophy revolves around delivering excellence. Ela’s commitment to quality sets her apart in the industry, reflecting her dedication to her work and the pursuit of success.

Work Experience

Administrative Assistant – Manulife

The role entails a diverse range of administrative tasks related to insurance operations. The primary responsibilities include carrying out administrative duties such as handling incoming insurance agent applications and insurance policy forms, establishing and nurturing connections with individuals, aiding in troubleshooting, overseeing intern management, and providing them with fundamental insurance overview as well as inputting data into the company’s database.

Software

  • Microsoft Office
  • Google Suite
  • Canva

Training

  • PISA General Insurance Training Program
  • Understanding Risk and Underwriting
  • Understanding Insurance Contracts
  • Introductions to Claims
  • Insurance Regulations and Compliance
  • General Insurance Products
  • Data Privacy
  • Data Entry and Documentation

Qualifications

  • Tier 1 RG 146 General Insurance