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Our services

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Preferred Insurance Staffing offers specialised staffing solutions tailored to clients in the Insurance Industry. We have a team of highly trained and competent insurance professionals, identifying the top 3% of candidates who possess exceptional qualifications, dedicated to provide exceptional service for your insurance staffing needs.

Specialisations

Insurance Specialist – Underwriting

Our Junior Underwriters effectively handle tasks such as risk assessment, premium calculations, endorsement processing, policy comparison and schedule review with a dedication to accuracy and meticulousness.

Insurance Specialist – Broking

Our broking assistants focus on managing client accounts, policy renewal, endorsements and sending and receiving proposals, all to enhance operational efficiency and ensure high client satisfaction.

Insurance Specialist – Claims

Our staff is comprehensively trained in the fundamentals of claim processing and settlement computation as well as policy interpretation and can immediately fit into your claims department.

Insurance – General Administration

Our skilled general administration staff delivers top-notch general administration support, expertly managing schedules, emails, documents, and general office support.

Insurance – Customer Service

We leverage our in-depth understanding of the Australian market and guarantee efficiency from enquiry to resolution, specialising in dispute resolution, and customer relationship management.

Insurance – Recoveries

Our recovery staff is well-equipped in the insurance recoveries process, dispute process, GICOP obligations and debt collection guidelines. Reduce financial losses and improve cashflow with our assistant recoveries team.

General Training

Our commitment to training and compliance ensures that our staff are not just adequately prepared but are among the best in the industry. We back this up with a dedication to our rigorous 4- to 6-week in-house pre-placement training program and continuous professional development, keeping all our staff up to date with the latest industry trends and regulatory changes.

  • What Is Risk?
  • Methods Of Dealing With Risk
  • What Is An Exposure?
  • Risk Management
  • Insurance Companies And Brokers
  • GICOP
  • ICA
  • Privacy Act
  • Corporations Act
  • Dispute Resolution Process
  • Understanding The Risk – Motor & Fleet
  • Underwriter’s Considerations – Motor & Fleet
  • Leading Motor Insurers
  • Schedule Review – Motor & Fleet
  • Wording Review – Domestic Motor
  • Wording Review – Commercial Fleet
  • Claim’s Considerations – Motor & Fleet
  • Understanding The Risk – Property
  • Underwriter’s Considerations – Property
  • Schedule Review – Domestic Property
  • Schedule Review – Commercial Property
  • Wording Review – Domestic Property
  • Wording Review – Commercial Property
  • Claim’s Considerations – Property
  • Policy Coverage – Legal Liability
  • Policy Coverage – Overlap With Other Insurances (E.G. Property)
  • Wording Interpretation – Schedule Study
  • Common Endorsements
  • Determining Liability and Liability Disputes
    Case Studies – Settlements
  • Customer Handling
  • Dispute Resolution
  • Data Privacy
  • Phone Protocols
  • Email Etiquette
  • Data Entry and Documentation
  • Understanding Risk
  • Methods And Tools For Risk Assessment
  • Underwriter’s Considerations
  • Market Players
  • Schedule Review
  • Wording Review
  • Claims Considerations
  • Analysis Of Claims Data
  • What Makes Up A Policy
  • Reading A Policy Schedule
  • Common Wording Structures
  • Reading And Understanding Insurance Clauses
  • Extensions, Benefits, Exclusions & Writebacks
  • Wording & Policy Endorsements
  • Understanding The Risk – Liability
  • Underwriter’s Considerations – Liability
  • Schedule Review – Liability
  • Wording Review – Liability
  • Claim’s Considerations – Liability
  • Policy Coverage – Own Damage
  • Policy Coverage – Third-Party Liability
  • Policy Coverage – Overlap With Other Insurances (E.G. Marine)
  • Wording Interpretation – Schedule Study
  • Common Endorsements
  • Determining Liability And Liability Disputes
  • Case Studies – Repair, Total Loss, TP Settlements
  • Understanding The Risk – Property
  • Underwriter’s Considerations – Property
  • Schedule Review – Domestic Property
  • Schedule Review – Commercial Property
  • Wording Review – Domestic Property
  • Wording Review – Commercial Property
  • Claim’s Considerations – Property
  • Office Administration
  • Data Entry and Documentation
  • Email Management
  • Calendar Management

Qualifications

qualifications 1

All our staff undergo an extensive 4-6 week in-house pre-placement training program designed to build confident and knowledgeable Insurance Professionals with the skills and mindset needed to excel in the insurance industry. Learning the underwriting process, policy interpretation, claims handling procedures, customer service, and more, our staff are ready to hit the ground running and become an integral part of your operations.

As a specialised insurance staffing agency, we ensure that all our staff have the right qualifications for their prospective roles. This starts with RG146 – Tier 1 compliance which refers to the higher level of competency required for providing advice in general insurance. Individuals who attain RG 146 Tier 1 General Insurance certification demonstrate proficiency in understanding and advising on various aspects of general insurance products, including policies, coverage, and claims handling.

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qualifications 2

Furthermore, we secure additional qualifications that our clients may require. Our commitment to training and compliance ensures that our staff are not just adequately prepared but are among the best in the industry. We back this up with a dedication to continuous professional development, keeping all our staff up to date with the latest industry trends, regulatory changes, and technological advancements.

Level 2, ANR Business Center, Concepcion Grande, Naga City, Camarines Sur,
4400, Philippines

© Copyright 2024 | Preferred Insurance Staffing Pty Ltd